Shipping policy

At NÜKA SOAPS, we do our best to ensure your order reaches you quickly, safely, and in perfect condition.

Processing Times

• Orders are processed within 2–4 business days after payment is received.
• We do not ship on weekends or holidays.
• You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates & Delivery Estimates

• Shipping charges are calculated at checkout based on your location and order weight.
• Estimated delivery time is 3–7 business days within the United States, depending on your location and carrier.
• Please note that delivery times are estimates and may vary due to carrier delays, weather, or unforeseen circumstances.

Domestic Shipping

We currently ship within the United States.

Order Tracking

Once your order has shipped, you’ll receive an email with a tracking number. Please allow 24–48 hours for the tracking information to update.

Lost or Delayed Packages

NÜKA SOAPS is not responsible for delays caused by the carrier, incorrect addresses provided by the customer, or lost packages once marked as delivered. If your package is significantly delayed or missing, please contact the carrier directly and also reach out to us at support@nukasoaps.com so we can assist where possible.

Damaged Packages

If your order arrives damaged, please contact us immediately with photos of the packaging and items so we can resolve the issue promptly.